September 2025

How A Warehouse Company Slashed Incident by 38% in Less than 3 Months

After struggling with blind spots and increasing near-miss incidents in their warehouse operations, a global logistics company partnered with ObserviaAI to transform their safety protocols. Within 90 days, incident rates dropped 38% and real-time oversight became standard across all sites.

Company

Global Logistics Company

LOCATION

Ohio, USA

Industry

Warehousing & Distribution

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Observia Impact In Numbers

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38%

reduction in pedestrian near-miss incidents

70%

faster hazard response times

60+

cameras enabled across 3 warehouses

55 to 87

Observia safety score improved from 55 to 87

100%

of safety events auto-logged to their EHS system

4 hrs/week

saved on manual incident 
reviews

Challenges

Problem Statement

Warehouse team was manually reviewing camera footage only after incidents occurred. Visibility was low during second and third shifts, and the company had no consistent way to detect PPE violations or near-miss events between forklifts and pickers. The EHS team was struggling to catch violations or drive proper visibility

Solutions

Solutions Implemented

ObserviaAI was deployed using the client’s existing CCTV camera infrastructure with edge hardware. The team configured:

  • Zone-level detection (loading docks, pedestrian crossings, forklift bays)
  • PPE compliance monitoring
  • Forklift-pedestrian near-miss alerts
  • Integration with their SAP EHS for auto-logging safety events
  • Real-time dashboard + safety boards for each facility
Results

The Results

ObserviaAI was deployed using the client’s existing CCTV camera infrastructure with edge hardware. The team configured:

  • Critical safety zones were now being monitored 24/7 on autopilot
  • Real-time alerts allowed supervisors to intervene before escalation
  • Safety event reports were now being generated and shared without manual effort
  • Incident reviews dropped from 6-8 hours/week to under 2 hours/week
  • Culture improved with increased transparency and accountability
Testimonial

We went from reacting to incidents to actively preventing them using real-time insights. ObserviaAI was an eye opener for us.

Rune Arneberg

Warehouses Safety Lead

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